Home

MASA Chips

<p>If you encounter any issues with your delivery, such as not receiving it or noticing a discrepancy, please reach out to us. We may provide you with a link to view the delivery picture for verification in case of a missing package or to facilitate the claims process with the carrier. Additionally, if a delivery attempt failed, we can create a replacement order and ensure accurate delivery to the correct address. Your satisfaction with the delivery process is important to us.</p>

If you encounter any issues with your delivery, such as not receiving it or noticing a discrepancy, please reach out to us. We may provide you with a link to view the delivery picture for verification in case of a missing package or to facilitate the

What happens if there is an issue with my delivery?

Ordering and Logistics

What is MASA?

Is it organic?

Why isn’t it organic?

Is it Non-GMO?

Is it Keto?

Is it nut free/gluten free/dairy free?

Are there any additives in the tallow?

Is the tallow grass fed?

Where does it/the ingredients come from?

What are the bags made of?

Are there any preservatives?

Why are there so few chips in the bag?

What is tallow?

What is nixtamalization?

Where is the organic corn sourced from?

Is it kosher/halal?

Product Questions

What are seed oils?

Where do seed oils come from?

Why are seed oils bad?

Where can I learn more about seed oils?

All About Seed Oils

Is grass-fed tallow bad for the environment?

Why don't you use avocado oil, coconut oil, or olive oil?

Why don’t you use biodegradable or recyclable bags?

Sustainability/Vegan Questions

What does MASA taste like?

How can something so delicious be good for you?

What are processed foods?

Taste and Health

Where can I buy MASA?

What flavors are available?

Why does the bag have so much air?

How do I cancel or modify an order?

What should I do if my order was charged incorrectly?

When will my order ship and how can I track it?

Can I get a refund if I did not receive my order or I'm unsatisfied?

How do I manage my subscription and upcoming orders?

Why did my order arrive in separate shipments?

How do I interpret the date on the product packaging?

What should I do if I received a damaged product or incorrect item?

What if I'm not satisfied with the flavor or have an adverse reaction to a product?

What steps should I take if I find the product too salty or spicy for my preference?

What happens if there is an issue with my delivery?Updated 10 months ago